Privacy Policy

Our Privacy Policy

Effective Date: October 12, 2025
Website: https://medrosite.com
Business Name: Medrosite Electronics

Introduction

At Medrosite Electronics, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, place an order, or interact with our services. We are committed to full compliance with Kenya’s Data Protection Act, 2019 and international best practices. Medrosite Electronics is committed to protecting your privacy and ensuring transparency in how we handle your personal data. This policy outlines how we collect, use, and safeguard information when you interact with our website and services.

What We Collect

We may collect general information when you visit or use our website, including:

  • Basic contact details provided through forms or checkout
  • Order and delivery information
  • Website usage data such as browser type and device
  • Consent preferences related to cookies and analytics
  • Technical data such as IP address, collected through standard server logs

How We Use Your Information

We use collected data to:

  • Process orders and provide customer support
  • Improve website functionality and user experience
  • Communicate updates and service-related notifications (with consent)
  • Monitor site performance and detect unauthorized activity
  • Fulfill legal and regulatory obligations

Data Sharing

We do not sell or rent personal data. Information may be shared with trusted service providers who support website operations, order fulfillment, and analytics. Data may also be disclosed when required by law.

Data Retention

We retain data only as long as necessary for the purposes outlined above. When no longer needed, data is securely deleted or anonymized.

Your Rights

You have the right to:

  • Access or correct your personal data
  • Withdraw consent for optional data processing
  • Request deletion of your data
  • Raise concerns with relevant data protection authorities

Security Disclosure

To protect the integrity of our systems and user privacy, Medrosite Electronics does not publicly disclose specific configurations or internal protocols. While we implement strong security measures—including encrypted data handling, logging, and abuse protection—our exact setup remains confidential. Systems are monitored and updated regularly to prevent unauthorized access and ensure data safety.

Cookies

We use cookies to enhance your experience. For more details, please refer to our Cookie Policy.

Contact

For privacy-related inquiries, please contact us through the channels provided on our website:

📧 privacy@medrosite.com